At Schnauzerfest, we respect the privacy of visitors to our website (schnauzerfest.org) and through shop transactions.
Schnauzerfest is a registered charity in the UK, raising money for dogs in need and educating people about the puppy farming industry and animal welfare. We are a grant giving charity that is operated by volunteers and every penny raised helps our work.
We take our duty to process your personal information very seriously. This policy explains how we collect, manage, use and protect your personal information.
We may change this page from time to time to reflect the latest view of what we do with your information. Please check back frequently; you will be able to see if changes have been made by the date it was last updated.
Refer to the sections below for more details on how and why we use your personal information:
Who are we?
What personal information we collect and how we use it
Legitimate interests
Sharing your information
Retaining your information
Your details on the web
What are your rights?
Privacy policy: cookie policy
1. Who are we?
In this policy references to Schnauzerfest, or to ‘we’ or ‘us’ are referring to Schnauzerfest UK. Schnauzerfest is a registered charity in England and Wales, registered 1185975.
2. What personal information we collect and how we use it
What we need
Schnauzerfest is what’s known as the ‘Data Controller’ of the personal information you provide to us. If you are purchasing something from us, we will collect basic personal information about you such as your name, postal address, telephone number, email address and your payment details. If you are signing up for our mailing list, we will collect your name and email address.
We will be very clear with you that we wish to collect such information and our reason for collecting such information.
Why we need it
We collect your personal information in connection with your purchase(s) and to keep you informed of news and developments, to provide you with services, such as newsletters requests, product purchases, feedback, donations, competition entries, information you provide in public forums on our sites or social media and applications.
The information is either needed to fulfil your request, purchase or to enable us to provide you with news. You don't have to disclose any information to browse our site and we don’t collect anything other than an aggregated number of visitors with no tracking.
Our marketing
Sometimes, with your consent, we will process your personal information to provide you with information about our work or our activities that you have requested or are expecting.
On other occasions, we may process personal information when we need to do this to fulfil a contract (for example, if you have purchased something from our shop) or where we are required to do this by law or other regulations.
Schnauzerfest also processes your information when it is in our legitimate interests to do this and when these interests do not override your rights. Those legitimate interests include providing you with information on our products, campaigns, services, products, newsletter requests, feedback, competitions and other activities. Please see the section on 'Legitimate Interest' for more information.
How we obtain your details:
We collect your personal information in several ways:
When you provide it to us directly as part of signing up for a mailing list
When you provide it to us as part of a transaction, such as a purchase from our shop or campaign
When you provide it to us by emailing us
When you have provided permission to other organisations to share it with us (such as Facebook, Justgiving, Stripe, GoCardless, Instagram or Twitter)
We combine the information from these sources with the information you provide to us directly.
Children
If you are under 16, please ensure you obtain your parent/guardian's consent before sending any personal information to any website or Schnauzerfest.
Please note that we will not knowingly market to or accept orders for goods or services from persons aged under 16 years.
As a parent or guardian, we encourage you to be aware of the activities in which your children are participating, both offline and online. If your children voluntarily disclose information, this may encourage unsolicited messages. We suggest that you discourage your child from providing any information without your consent.
Anything else?
All the personal information we process is processed within the EEA. However, for the purposes of IT hosting and maintenance your information may be situated outside of the European Economic Area (EEA). This will be done in accordance with guidance issued by the Information Commissioner’s Office.
If you would like to change the way you hear from us or no longer wish to receive direct marketing communications from us, then use the contact form on our 'Contact Us' page.
3. Legitimate interests
We have a number of lawful reasons that mean we can use your personal information. One of these is something called 'legitimate interests'. Broadly speaking Legitimate Interests means we can process your personal information if:
We have a genuine and legitimate reason.
and
We are not harming any of your rights and interests.
An explanation about legitimate interests
The new data protection requirements have a number of reasons by which we can use the personal information you provide to us. One of these is called ‘legitimate interests'.
This means that we have the potential to use your personal information if we have a genuine and legitimate reason and we are not harming any of your rights and interests. So, what does this mean in practice? When you provide your personal details to us we may use your information to keep you informed of the services, news and events from Schnauzerfest. Before doing this, though, we will also carefully consider and balance any potential impact on you and your rights.
The main reasons we would use your personal information in this way would be when we might use the approach for preventing fraud, direct marketing, maintaining the security of our system, data analytics, enhancing, modifying or improving our services, identifying usage trends and determining the effectiveness of our campaigns.
How we may use your personal information
Ordering online: In order for us to process an order, payment has to be taken and contact information collected, such as name, delivery address and telephone number.
Your best interest: Processing your information to protect you against fraud when transacting on our website, and to ensure our websites and systems are secure.
Personalisation: Where the use of the information enables us to personalise, enhance or otherwise improve our services and communications for the benefit of our supporters and stakeholders.
Analytics: To use your personal information for the purposes of customer analysis, assessment, profiling and direct marketing, on a personalised or aggregated basis, to help us with our activities and to provide you with the most relevant information as long as this does not harm any of your rights and interests.
Research: To determine the effectiveness of promotional campaigns and advertising and to develop our products, services, systems and relationships with you.
Due Diligence: We need to undertake due diligence on potential customers and business partners to determine if those companies and individuals have been involved or convicted of offences such as fraud, bribery and corruption.
We will also hold information about you so that we can respect your preferences for being contacted by us.
Your interests
Before we use your personal information for our legitimate interests, we will always consider and balance any potential impact on you and your rights under data protection legislation and any other relevant law. Our legitimate business interests do not automatically override your interests – we will never use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
Remember, you can change the way you hear from us or withdraw your permission for us to process your personal details at any time by using our contact form on the 'Contact Us' page.
4. Sharing your information
We do not share your information with any other organisations or individuals unless we are obliged to by law, for purposes of national security, taxation and criminal investigations and in the following instances:
If you have agreed that we may do so.
When we use other carefully selected companies to provide essential services on our behalf, e.g. sending emails, when being audited officially or processing credit/debit card payments.
If we merge with another organisation to form a new entity, information may be transferred to the new entity.
We may disclose aggregate statistics about our site visitors, supporters, customers and sales to describe our services and operations for other lawful purposes, but these statistics will not include ANY personally-identifying information.
5. Retaining your information
We hold your information only as long as necessary for each reason that we use it.
If you decide you do not want to support Schnauzerfest anymore or request that we have no further contact with you, we will keep some basic information in order to avoid sending you unwanted materials in the future and to ensure that we don’t accidentally duplicate information.
If you make a purchase from us, we will keep the purchase information for a period of seven years for accounting purposes.
6. Third-Party Links
Third-party websites or social media sites may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We will make you aware of this where possible. When you leave our website or use social media, we encourage you to read the privacy notice of the website you visit or check your settings to ensure they are as you would like them.
7. What are your rights?
You have a number of rights about how the personal information you provide can be used. These are:
Transparency over how we use your personal information (right to be informed).
The ability to request a copy of the information we hold about you, which will be provided to you within one month (right of access).
Update or amend the information we hold about you if it is wrong (right of rectification).
Ask us to stop using your information (right to restrict processing).
Ask us to remove your personal information from our records (right to be 'forgotten').
Object to the processing of your information for marketing purposes (right to object).
Obtain and reuse your personal information for your own purposes (right to data portability).
Not be subject to a decision when it is based on automated processing (automated decision making and profiling).
If you would like to know more about your rights under the data protection law, you can find out more at the Information Commissioners Office website (www.ico.org.uk).
Remember, you can change the way you hear from us or withdraw your permission for us to process your personal information at any time by using the form on our 'Contact Us' page.
8. Privacy policy: Cookie policy
This policy explains what cookies are, how Schnauzerfest uses them on our websites and what you can do to manage how they are used.
Cookies and how they benefit you
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.
Our cookies help us:
Make our website work as you'd expect.
Remember your settings during and between visits.
Improve the speed/security of the site.
Allow you to share pages with social networks like Facebook.
Continuously improve our website for you.
Make our marketing more efficient (ultimately helping us work out what is popular and what isn’t).
Granting us permission to use cookies.
If the settings on your browser that you are using to view this website are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however, doing so will likely mean that our site will not work as you would expect.
How long do cookies last?
When a web server sends a cookie, it asks your browser to keep that particular cookie until a certain date and time. These dates can be:
Some date in the future – which might be a few minutes or a few hours from now (to track something like your form completions). The cookie might expire many years in the future, to keep track of your browser for a long time.
When you close your browser - this is called a session cookie, the next time you start your browser these will have vanished.
Some date in the past – this is how the server asks a browser to remove a previously-stored cookie.
Our own cookies
We use cookies to make our website work including:
Remembering if you have accepted our terms and conditions
Allowing you to add comments to our site
Helps the website to know when you have access to certain parts of the site
There is no way to prevent these cookies being set other than to not use our site
We use Squarespace for our website and if you are interested, you can view the cookie information they provide here.
Anonymous visitor statistics cookies
We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using, how long they spend on the site, what page they look at, etc. This helps us to continuously improve our website. These analytics programs also tell us, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before, helping us to develop our services for you.
Social website cookies
So you can easily 'Like' or 'Share' our content on social network sites, we have sharing buttons on our site.
The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.
Turning cookies off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so, however, will likely limit the functionality of our website and a large proportion of the world's websites as cookies are a standard part of most modern websites.
How to contact us
If you wish to get more information about our privacy policy and how we handle your data, we will be happy to help. Contact us via the contact us page.
If you wish to raise a complaint on how we have handled your personal information, you can contact the Schnauzerfest admin team who will investigate the matter. If you are not satisfied with our response or believe we are not processing your personal information in accordance with the law you can complain to the Information Commissioner’s Office (ICO).
Updated: January 2023